You can return either 4 x 5 litre refill containers or 4 x 1 litre refill containers

To return 5L jerrycans:
- Scan the QR code at the back of the label to access our returns portal.
- Enter your Miniml order number or any 4 digits if you purchased our refills elsewhere.
- Print out your returns label or arrange for a courier collection of your empties with Royal Mail services.
- Pack at least 4 empties in the box and drop them off at your local post office or wait for a courier collection.

To return 1L pouches:
- Order a pre-paid envelope when purchasing refill pouches.
- Collect at least 4 empty refill pouches.
- Pop in your empties in the returns envelope and drop them off in your local post box.
- No need to add any labels or postmarks as our Freepost envelopes are pre-paid!

At Miniml HQ we have a large industrial washer to clean and re-use empty containers, they are then put back into production to use again and again!

They are both made from a multi-layer plastic (PET & PP). 'Why?' you ask! This is because pure plastic increases both the strength and durability of the refills as they have essentially been designed to be reused over and over again. The reason we haven’t used Post-Consumer Recycled (PCR) material is that the pouch wouldn’t be as strong or durable so wouldn’t last as long in our closed loop process. As well as this we are using a non-thermal sanitation process which involves UVC light and this wouldn’t be compatible with PCR materials as they can contain impurities that can be impacted by the UVC light.

The pouches will be cleaned and sanitised via non-thermal sanitation process as the material is flexible and not as durable as our other HDPE 5L and 20L refills. This further reduces the degradation of the material compared with chemical or heated sanitation processes allowing for the longevity of the pouch within our closed loop system.